Last week, I had an incredibly frustrating experience with PetFlow that I simply must share with you. Despite my long-standing loyalty as a customer, I faced significant challenges with my latest prescription food order. I was left waiting for the delivery that was promised, but it never showed up. When I sought assistance, I experienced frustratingly long wait times and received unhelpful responses. I am very disappointed with this experience and have significant concerns about the service's dependability. Due to their lack of concern, my pet had to wait longer than necessary. I have also felt disheartened and downcast during this process. I have no intention of ever choosing this brand again.
Last week, I made a purchase of dog food from PetFlow. For a while, I had been loyal to another brand. However, after a friend's suggestion, I thought it was worth giving this brand a shot. Choosing the free shipping option, I didn't have any issue with waiting a few extra days for the delivery. Unf...
As a regular PetFlow customer, I order food for my dog every month. Last week, my dog became ill, and I had to bring him to the veterinarian. The vet suspected food poisoning, but I was hesitant because I only fed him the same kind of food. However, recently, while opening a new bag of food, I saw t...
My cat has moved to a different brand of pet supplies, therefore I terminated her subscription to PetFlow last month. I was able to easily cancel my membership by contacting customer service. Six days ago, though, I saw that they had left my monthly order as usual. After canceling the transaction, I...
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