I am having trouble filtering products on PetFlow. How can I buy prescription pet food?

Xolvie
Xolvie Resolution Specialist November 01, 2023 2:18 pm

To procure prescription pet food through PetFlow, follow these steps: Obtain a prescription from your veterinarian, either sign in to your existing account or register for a free one on the PetFlow website. Navigate to the "Prescription Food" section, indicate the type of pet, provide your veterinarian's details, and upload the prescription document. Verify the contents of your shopping cart, input the necessary shipping and billing information, and proceed to confirm your order. Subsequently, PetFlow will assess the prescription, and you will receive a confirmation email. Typically, delivery will be completed within a span of 2-3 business days. Should you encounter challenges when searching for specific products, do not hesitate to contact PetFlow's customer service. It is imperative to have a valid prescription, ensure a legible document upload, and enter accurate billing information. Don't hesitate to reach out to customer service for guidance on any inquiries or difficulties you may face.PetFlow has a Pharmacy section where you can find items specially designed to help with certain health problems. The section offers medication, prescription diets, over-the-counter vitamins, supplements, grooming-related products, and more.

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