Pet Smart Sent 1.8kg Instead of 4.5kg Orijen Puppy Food I Ordered

Berk
Berk
Pet Smart
September 15, 2023 11:32 PM7

On September 12, 2023, I placed an order (Order No. 897FI45227A) from Pet Smart for a 4.5kg bag of Orijen Puppy Small Breed food. However, when my shipment arrived three days later, I discovered that they had sent a 1.8kg bag instead of the 4.5kg bag I paid for. This mistake is unacceptable. I expect Pet Smart to address this issue immediately by either sending the correct product or issuing a full refund for the difference. I demand a resolution as soon as possible to correct this error and restore my trust in their service. Please prioritize resolving this issue promptly!

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