If Personality.co charged you without clear pricing or consent, start by requesting a refund directly from them: contact support through their website or email explaining you never agreed to a subscription and ask for a refund of the unexpected charge.
Some users report similar issues where fee info wasn’t shown until after the test and refunds were requested afterward, so be specific about this lack of transparency.
If you don’t get a reply or they refuse, file your complaint on Xolvie to bring attention to the issue and get support.
Related Complaints
Refund Request From Personality.co
On 6 June 2026, an amount of RM159 was charged to my RHB Bank card via Apple Pay by personality.co for a depression test..., even though I did not purchase this service or authorize any such transaction. After noticing this unauthorized charge, I contacted RHB Bank, and they informed me that the transa...

Personality.co Charges On My Credit Card

I am writing regarding my Personality.co subscription, which was renewed unexpectedly on January 13. I initially took a ...test on your website and paid 1.95 CAD for what I understood to be a one-time report. At no point was it clear to me that I was signing up for a recurring subscription. Since Janua...
Personality.co Subscription Trap / Unauthorised Monthly Charges

I took the Free Autism Test on Personality.co on 16 November 2025. The test was clearly advertised in Google search resu...lts as a “free autism test,” and the landing page I was directed to did not mention any payment. I proceeded through a lengthy multi‑page questionnaire, then a completion page, and...




I Face Personality.co Hidden Subscription Charges and Request €79.90 Refund

I purchased a one-time personality test on the website https://personality.co/ for €1.95, believing it to be a single, n...on-recurring payment. At no point was I clearly informed that I was subscribing to any membership or recurring service, nor did I knowingly consent to such a subscription. Despite ...
Personality.co Unauthorized Charge After Test

I recently completed a personality test on the website Personality.co, for which I was charged €1.95 on Monday 23rd via ...my PostePay card. I accepted this small payment only for the one-time test and I was not informed of, nor did I request or accept, any kind of subscription or recurring service. De...
Personality.co Unauthorized PayPal Charges Of Monthly Subscription

I am writing to report that Personality.co has signed me up for a subscription without my consent and has been repeatedl...y charging my PayPal account on a monthly basis since January 2026. Each month, an amount of 29.99 is taken, even though I never knowingly approved or authorized any recurring subs...
Personality.co Charged Me $64 Without Clear Consent After a $2 Trial
I used a service on the website Personality.co that was presented only as a “personality test trial” and listed at a pri...ce of approximately $2 USD. During the purchase process, it was not clearly, explicitly, or understandably disclosed that after the trial period, the service would convert into a r...
Perconality.co Unauthorized Charge From My Bank Card
I am filing a complaint about an unauthorized charge made by Perconality.co to my bank card. I did not register on this ...site, I did not subscribe to any service, and I did not give my consent for any payment. On 25 December 2025 at 19:19, 14,995 Kazakhstani tenge were withdrawn from my Kaspi Bank ca...
Personality.co Trial Turned Into Paid Subscription Without Warning
I purchased a service from the website Personality.co that was presented only as a “personality test trial” and advertis...ed as costing approximately $2 USD. However, during the purchase process, it was not clearly or explicitly stated that after this trial, the service would automatically convert int...
Personality.co Charged Me $31 Without Consent After a Personality Test

About three months ago, I took the 16-personality test on Personality.co and paid approximately $2 in order to view my r...esults. However, on October 30, 2025, an additional charge of $31 was taken from my Papara account without my knowledge or consent. I never requested any subscription, and there is...
I Canceled Personality.co but Never Received My Refund

I signed up for Personality.co thinking it was a personality test. I answered 100 questions, and at the very end I was t...old that I could only see my results if I paid $2, with a note saying that I could cancel within one week. I went ahead and canceled the membership, but my money was never refunded...