If Personality.co charged you without clear pricing or consent, start by requesting a refund directly from them: contact support through their website or email explaining you never agreed to a subscription and ask for a refund of the unexpected charge.
Some users report similar issues where fee info wasn’t shown until after the test and refunds were requested afterward, so be specific about this lack of transparency.
If you don’t get a reply or they refuse, file your complaint on Xolvie to bring attention to the issue and get support.
Related Complaints
Personality.co Unauthorized Charge After Test

I recently completed a personality test on the website Personality.co, for which I was charged €1.95 on Monday 23rd via my PostePay card. I accepted this small payment only for the one-time test and I was not informed of, nor did I request or accept, any kind of subscription or recurring service. De...
Personality.co Unauthorized PayPal Charges Of Monthly Subscription

I am writing to report that Personality.co has signed me up for a subscription without my consent and has been repeatedly charging my PayPal account on a monthly basis since January 2026. Each month, an amount of 29.99 is taken, even though I never knowingly approved or authorized any recurring subs...
Personality.co Charged Me $64 Without Clear Consent After a $2 Trial
I used a service on the website Personality.co that was presented only as a “personality test trial” and listed at a price of approximately $2 USD. During the purchase process, it was not clearly, explicitly, or understandably disclosed that after the trial period, the service would convert into a r...
Perconality.co Unauthorized Charge From My Bank Card
I am filing a complaint about an unauthorized charge made by Perconality.co to my bank card. I did not register on this site, I did not subscribe to any service, and I did not give my consent for any payment. On 25 December 2025 at 19:19, 14,995 Kazakhstani tenge were withdrawn from my Kaspi Bank ca...
Personality.co Trial Turned Into Paid Subscription Without Warning
I purchased a service from the website Personality.co that was presented only as a “personality test trial” and advertised as costing approximately $2 USD. However, during the purchase process, it was not clearly or explicitly stated that after this trial, the service would automatically convert int...
Personality.co Charged Me $31 Without Consent After a Personality Test

About three months ago, I took the 16-personality test on Personality.co and paid approximately $2 in order to view my results. However, on October 30, 2025, an additional charge of $31 was taken from my Papara account without my knowledge or consent. I never requested any subscription, and there is...
Personality.co Charged Me $31 After Hiding Membership Pricing

On August 19, 2025, I purchased a membership through Personality.co. During the purchase process, no price information was displayed, and no option to cancel the membership was provided. Although the website stated that users would have a one-week cancellation right, the cancellation page never appe...
I Canceled Personality.co but Never Received My Refund

I signed up for Personality.co thinking it was a personality test. I answered 100 questions, and at the very end I was told that I could only see my results if I paid $2, with a note saying that I could cancel within one week. I went ahead and canceled the membership, but my money was never refunded...