Personality.co payment wasn’t transparent until after test, how can I get refund?

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Xolvie
Xolvie Resolution Specialist December 16, 2025 10:23 am

If Personality.co charged you without clear pricing or consent, start by requesting a refund directly from them: contact support through their website or email explaining you never agreed to a subscription and ask for a refund of the unexpected charge.

Some users report similar issues where fee info wasn’t shown until after the test and refunds were requested afterward, so be specific about this lack of transparency.

If you don’t get a reply or they refuse, file your complaint on Xolvie to bring attention to the issue and get support.

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