PeP Deposit Not Credited
On 14.07.2026 I initiated a deposit transaction from my Akbank account to my PeP account number 902099***. The amount of ₺308,37 was debited from my Akbank account, however it has still not been credited to my PeP account. Despite the time that has passed, neither the balance has been updated nor has any refund been made to my Akbank account, even if the transaction was faulty. I contacted PeP customer service regarding this issue, but they have not provided any solution. I was told that due to a trustee being appointed to the company, customer service could not take any action and my problem remained unresolved. I request that the ₺308,37 which was withdrawn from my Akbank account but not credited to my PeP account, be urgently refunded to my Akbank account and that I be informed in writing about the result of this transaction.
