Stay Away from Pegasus Airlines' Overcharging and Subpar Service!

Umut
Umut
Pegasus Airlines
October 10, 2023 11:27 AM118

I bought a Pegasus Airlines ticket for 1200 TL, kept it open, and changed it to the following day for 750 TL. I'm not sure if this is a scam or what, but they didn't give me back the money for the difference in price. When I asked about a refund, they said they couldn't give me one. I intend to lodge a formal complaint with the relevant consumer watchdog. Is there a rule or law that addresses this? It's a disgrace, and you shouldn't do business with them. If you must fly, I recommend Turkish Airlines or AnadoluJet so that you can rest easy.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

I want to cancel my flight booking with Pegasus Airlines, how can I get a refund?

210 Complaint

I’ve tried submitting a complaint through Pegasus Airlines' "Write to Us" section, but it just stalls with a "Simply dream of flying" message. What do I need to do to solve this problem?

128 Complaint

Similar Complaints

1

Pegasus Ticket Refund Issue. My Refund Hasn't Been Processed

Merve
Merve
Pegasus Airlines
May 26, 2024 4:59 PM168

On May 31, 2024, I exchanged a ticket I purchased for ₺1300 for another ticket dated May 28, 2024, costing ₺650. When I ...

1

Pegasus Airlines Unfair Charges and Poor Customer Service

Hakan
Hakan
Pegasus Airlines
July 13, 2023 1:05 PM161

Pegasus Airlines sold me a flight ticket, and despite having paid the airline's fee in advance, I had to cancel my reser...

Pegasus Airlines Forced Flight Changes in Rude Manner

Fatih
Fatih
Pegasus Airlines
June 9, 2024 2:16 AM167

Hello. I purchased a ticket for my planned flight from Pegasus Airlines in May. I had flights scheduled for June 6 from ...

Pegasus Airlines Overpriced Luggage Fees and Unresolved Issue

Elif
Elif
Pegasus Airlines
August 6, 2024 8:19 PM108

I tried to add 12 kg of checked baggage for my Antalya to Basel flight, and the cost was initially quoted as ₺870 for a ...