I’ve frequently shopped through a third-party site that recently terminated its agreement with 'PlaySultan' and changed key details like their IBAN. The troubling part? No one thought to inform customers. I only found out something had changed after making a purchase like I normally do, using the same registered IBAN. My payment via EFT ended up in limbo through PayTR, and the money hasn’t reached its destination. I reached out immediately to resolve the issue, but trying to get an actual response has been like talking to a wall. The lack of communication and accountability has left me anxious and stuck between two services that won’t step up. I just want my issue acknowledged and fixed without having to chase them endlessly.
Hello, an intermediary site where I frequently shop has terminated its agreement and changed its IBAN and similar information, but has not sent any explanatory email to us customers. As usual, I made a purchase using the registered IBAN through @Paytr, but the EFT sent has been put on hold. I requested that my grievance be resolved, but I could not find anyone to address the issue. Even though I have previously written to the complaint platform, the brand has not resolved the issue. I am considering taking the matter to global platforms; this brand is a reason for boycott.
Hello, an intermediary site where I frequently shop has terminated its agreement and changed its IBAN and similar information, but has not sent any explanatory email to us customers. As usual, I made a purchase on the @playsultan site using the registered IBAN, and the EFT sent via @Paytr is now pending. I requested that my grievance be resolved, but I could not find anyone to contact. I kindly request that my grievance be resolved.
There has been no progress, I want a solution as soon as possible.
I made a purchase via mobile payment on Playstore.com using Türk Telekom, but the transaction is stuck. Türk Telekom and Payguru support both confirm that the payment was successfully processed, yet Playstore.com claims that no payment was received. So where did my money go? I have tried reaching o...
What seems like an eternity ago, I purchased a headset from Trendyol. I sent it to the warranty because the headset's sound was muted. I took them up on their offer of a warranty refund. I sent the product to Trendyol because they told me to. We approved the transaction and refunded the money. Unfor...
I transferred ₺40 worth of funds from my Gate.io account to my Gate.io TR account, and it's been almost 3 weeks—the money still hasn’t arrived. I’m absolutely shocked by this kind of delay. I’ve used several other crypto platforms and exchanges before, and I have never experienced such an issue with...
I made two separate purchases through the Haydargame platform, and the payments were processed via the PayTR marketplace payment infrastructure. I requested refunds for both transactions on 11/11/2025, but nearly 20 days have passed and neither refund has been processed. The first transaction, order...
Hello! I recently discovered that approximately ₺700 was taken from my account labeled "epos iyizco" without any warning or permission. I’m truly perplexed by how something like this could occur. I never authorized any transaction, but the money has disappeared, and I’m completely in the dark about ...
Comments