Hello! I recently discovered that approximately ₺700 was taken from my account labeled "epos iyizco" without any warning or permission. I’m truly perplexed by how something like this could occur. I never authorized any transaction, but the money has disappeared, and I’m completely in the dark about what it was for. I attempted to contact customer service several times, but I haven't received any replies. I’ve reached out multiple times, waited patiently, and yet there’s been no response. This type of silence only heightens the worry. I am requesting a refund for my money, and I expect a prompt response. I expect a clear explanation and a satisfactory solution, rather than being overlooked. This situation caught me completely off guard.
Approximately a year and a half ago, I found out that more than ₺27,000 had been charged to my credit card via iyzico/amazon.com.tr without my awareness. It's quite perplexing that even though my card was charged, there is no trace of this purchase on either iyzico or Amazon. I’ve been reaching out ...
On the 7th of this month, ₺1648.60 was withdrawn from my credit card account for a BES retirement plan, and I had no idea about it. That's not right. How can money be taken out of my account without my permission or notice? This transaction wasn't approved by me, and it's not okay that it happened w...
Without my knowledge or permission, Yapi Kredi Bank took 700 TL out of my checking account and put it back in with the notation "spt yket 50****21," which means that the money was used to pay a utility bill. When I called customer service, they told me they couldn't help me and gave me a vague reaso...
A few minutes ago, I accidentally made a ₺700 purchase on MSPY. I did not intend to complete this transaction, and I have not used any of the app’s features since the payment. Immediately realizing the mistake, I froze my account to prevent further usage. Since then, I have reached out to MSPY cust...
Without my consent, a foreign Webpos 3D transaction was processed, and ₺274.99 was withdrawn from my account. I cannot understand how such unauthorized charges could occur with a supposedly secure bank account. This situation is completely unacceptable, and I demand an immediate resolution. To make...
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