On September 4, 2025, I transferred $53 to my Payoneer virtual card account, and the payment was received successfully. However, before I could send the funds to my bank account, Payoneer deducted $51 without my consent, labeling it as an annual account and card fee.
This charge was applied without any prior notice or authorization. I immediately contacted Payoneer customer service, but they offered no meaningful assistance and failed to resolve the issue. I want to highlight that I have no active subscription, contract, or special campaign linked to my account that would justify this deduction.
I am based in Turkey and use my Papara account for transactions. This is the first time I have encountered such an issue, and it has caused unnecessary financial loss and frustration.
I demand that Payoneer refund the $51 fee that was charged without permission and ensure that no further unauthorized deductions occur in the future. Customers must be clearly informed and consent must be obtained before any fees are applied.
Payoneer Turkey took thirty dollars out of my account on June 20th, 2023, and labeled the transaction "Annual Service Fee." I was not given any prior warning about this transaction. I have a serious problem with the fact that they are suddenly deducting $30 from my account as part of an annual servi...
I am absolutely outraged with Payoneer! I recently transferred funds from my Payoneer balance to my local Turkish bank account (a USD account), and a significant amount is missing. Here's a breakdown of the transaction: My Payoneer balance before transfer: 695.98 USD Payoneer transfer fee deducted:...
Hello, I created a Payoneer account and only had one incoming transaction below $50, which I couldn’t withdraw. I thought I’d make another deposit to resolve this later, but when I logged in again, I discovered that Payoneer deducted all my funds as an "annual fee." My account now shows a zero balan...
I’m really disappointed with Payoneer. They charged ₺5.53 from my account as an “account fee” and then, out of nowhere, added a ₺24.42 debt to my balance. This was the last bit of money I had left in my account—and now it’s completely inaccessible. I didn’t spend it. I didn’t withdraw it. It was tak...
Today, $30 was deducted from my Payoneer account under the name “annual fee” without any prior notice. I did not receive any email notification or in-app alert before this charge was taken from my balance, so I was completely caught off guard and financially impacted by this unexpected deduction. A...
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