Payeer froze my account without notice, how can I unfreeze it and regain access?

I am a user of the Payeer service from Ukraine, and my account ID is P1082865395. There is a balance of 60,000 RUB in my account. Since April 2026, I have not been able to access either the Payeer website or the mobile application. The service is simply unreachable for me, and as a result, I have be...

I have been a verified Payeer user in Brazil since 2018 and have always accessed my account normally from my country to make transactions to various countries. My account was fully verified with KYC, and I had no access or usage problems until my last recorded access on 22 September 2025 at 19:04. T...

I have been using a Payeer personal wallet from Eswatini (Swaziland), and since January I have not been able to access my account, as if it has been closed. The wallet still contains a balance of $10, which I can no longer access. In early January, I was able to log in without any problems. However...

I have been facing a serious issue with my Payeer wallet since December 30 until early February. I have not been able to properly access the website, and my money has not been sent as it should be. About $48 from my balance has been stuck, and I have not been able to use or transfer it despite urgen...

I have been unable to access my Payeer wallet account for the last couple of weeks, and I am currently locked out of my funds. I completed the AML/KYC verification previously, and my account holds approximately 0.19 BTC, which I now cannot reach. I wanted to log in to my account in order to withdraw...

I have been using a Payeer wallet where I hold 42 USD, and as of 28 FEBRUARY, I have been unable to access the website. The Payeer site simply does not work, so I cannot log in to my account or withdraw my funds. I have tried to reach Payeer support about this situation, but I have not received any ...

I have been using a Payeer wallet account for a long time and have successfully withdrawn funds many times in the past, including XRP. However, since last week I have been unable to access either the Payeer website or the mobile app from Santo Domingo, Dominican Republic, and as a result I cannot wi...

I have been using a Payeer wallet where I hold 0.12 Litecoin, and as of 10 January, I have been unable to access the website. The Payeer site simply does not work, so I cannot log in to my account or withdraw my funds. I have tried to reach Payeer support about this situation, but I have not receive...

I am writing about a serious problem with my Payeer wallet and the disappearance of my funds after an attempted withdrawal through an exchanger. On 17 December, I tried to withdraw money from my Payeer wallet using an exchanger I found via the site https://www.bestchange.ru/. After I went to the exc...

I am absolutely furious with Payeer! I cannot make any withdrawals from my account. My account verification is complete, yet every time I try to withdraw money, it demands a 3-digit "keyword" that I cannot for the life of me figure out. This is completely unacceptable. I have money in my account, b...

I deposited 50 USD via crypto to my SMSOnayGo account, but the funds never appeared in my balance! This is completely unacceptable. When I contacted SMSOnayGo's customer service, they immediately told me to "contact Payeer" about the issue. The problem is, it's impossible to get in touch with Payeer...

I am absolutely furious with Payeer! I can't log into my account because I forgot my secret code. Please, I desperately need help now! I've sent everything they asked for, including my ID, to their email yesterday, but I'm getting no quick response. This is an urgent matter; I have money stuck in m...

I am absolutely furious with Payeer! I cannot make any withdrawals from my account. My account verification is complete, yet every time I try to withdraw money, it demands a 3-digit "keyword" that I cannot for the life of me figure out. This is completely unacceptable. I have money in my account, b...