Payeer froze my account without notice, how can I unfreeze it and regain access?

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Xolvie Resolution SpecialistJune 27, 2025 11:40 AM

First go to payeer.com/auth/?forgot_password=yes and try to change your password.

For each account, you'll need to give your account number, email address, or phone number.

After you send in the necessary information, Payeer will send a master key to the email address you used to register.

This key is needed to recover your account. This master key will not be sent again, so it's important to keep it safe.

If changing the password doesn't fix the problem, you should get in touch with Payeer's help team.

If the issue persists after contacting the team, share your experience and consider filing a complaint on Xolvie to seek a resolution.

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