Payeer Account Locked: $6,000 Balance Withheld After Verification

I have been using a Payeer account from Morocco, and about a year ago my account was locked and my access to my balance was restricted. After that, Payeer asked me to provide proof of the source of funds in my account, which I submitted as requested. Following the document submission, Payeer support then asked me to provide a Bitcoin wallet address so they could return my funds. I also provided my BTC address as requested. Since then, I have not received any update from support, and the funds have not been returned to me. The blocked amount is approximately 6,000 USD. My last communication with them was under ticket number 6924337, associated with the email address youssefja***[email protected]. Despite this, I have not received any clear response or solution, and my money is still being held. I request that my funds, approximately 6,000 USD, be transferred without any further delay to the Bitcoin wallet address I already provided, or that another secure withdrawal method be offered so I can fully recover my money.