Payeer Account Recovery Says My Email Address Is Invalid

I have a balance in my Payeer account but I can no longer access it. When I try to log in, the system always says that my password or code is incorrect, even though I am entering the correct data to the best of my knowledge. Today I tried to regain access using the recovery option, but the platform says that my email is invalid. I also sent a message to [email protected], but the email was returned with the message “address not found”, so I have no way to contact support through that channel. I request that my access to the account be restored or, if this is not possible, that the balance available in my Payeer account be returned to me by a feasible method that you indicate. I ask for a clear response and a concrete solution as soon as possible.