I made a purchase online, but the transaction was processed through a company called Paybox, which turned out to be problematic. Due to issues with the merchant or the platform itself, I now want the payment made from my Yapı Kredi credit card to be fully refunded.
The transaction is still sitting in “pending authorization” status, and nothing has been completed or delivered. I feel genuinely misled and financially impacted by this situation. I trusted the platform to be secure and legitimate, and now I’m left waiting for a payment that shouldn’t have gone through in the first place.
I’m requesting that Yapı Kredi step in and reverse the charge as soon as possible. I expect your support in protecting me as your customer from faulty third-party payment systems like Paybox. Please investigate and process the refund without delay.
On August 10, 2025, I discovered that a charge of €1,206 (₺58,950) had been made to my Yapı Kredi Bank credit card without my knowledge or consent. This transaction occurred without any reservation or purchase made by me on Booking.com. I have never authorized this payment, and there was no email, S...
Without my consent, a foreign Webpos 3D transaction was processed, and ₺274.99 was withdrawn from my account. I cannot understand how such unauthorized charges could occur with a supposedly secure bank account. This situation is completely unacceptable, and I demand an immediate resolution. To make...
Hello, on April 2, 2025, an unauthorized charge of €396 (around ₺13,700) was made on my credit card under the name BKG*Hotel at Booking.com, without my knowledge or permission. I did not make this transaction and was not booking any accommodation at the time. I immediately contacted Yapı Kredi Bank...
The amount of ₺1853 was taken out of my VakıfBank credit card on the 16th of December, 2023, without my knowledge, and it was deducted under the name 'Sipay / Sipay'. It has not been determined what the objective of this accusation is. Immediately following the submission of my complaint, I received...
Comments