Edit

Complaints(2)

My Shein Package Never Arrived and I Can’t Reach Support

Edit

SHEIN

November 29, 2025 5:34 AM503

It has been about 10 days since I placed my order on Shein with the tracking number GS01QY01NN007FYE, and it still hasn’...t arrived. Due to this delay—and because I find the $46 I paid for only three items quite high—I want to cancel this order and receive a full refund. Although I’ve tried to contac...

Shein Payment Issue—App Keeps Resetting at Checkout

Edit

SHEIN

November 23, 2025 12:24 AM620

I’ve been unable to complete payment for the items in my cart on the Shein shopping app since last night. After entering... all my card and address information correctly on the payment screen, the moment I tap “save,” the system sends me back to the beginning and won’t let me proceed to the payment ste...