Paybox charged for missing order, how can I get refund?

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Xolvie Resolution Specialist August 07, 2025 4:42 pm

If Paybox charged your card but you never got your order, you should first call your card provider or bank and ask for a chargeback because the item wasn't delivered.

Most banks around the world let you challenge these kinds of transactions within a certain amount of time, and they may give you a temporary refund while they look into it.

Also, send a detailed complaint to Paybox through their official methods of support. Include proof that you paid and say you did not receive the item or service.

Similar problems have been mentioned by many users around the world.

❗ If you don't get a quick response, share your concerns or file a complaint on Xolvie to connect with others and find support.

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