5
Zahide is very satisfied with the result
Resolved

Pampers Premium Care Diapers Causing Diaper Rash

Pampers Premium Care Diapers Causing Diaper Rash
Pampers Premium Care Diapers Causing Diaper Rash
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Zahide
June 27, 2024 2:35 pm
85
Zahide's Thank You Message
“The fact that the Prima family took consumer issues into consideration and acted accordingly really made me happy. Thank you very much.”

The Pampers Premium Care diapers have caused a rash on my baby's bottom. Since my baby was born, I have been using Pampers Premium Care diapers without any issues. The size 1 and 2 diapers with the yellow stripe were perfect. However, the latest batch I received from Trendyol came in white packaging, as shown in the photo. Although they are labeled Premium Care, they resemble the thinner blue-striped Pampers and have a strong odor. How can this be? I used to buy the Premium Care with the yellow stripe. Unfortunately, I had to use them because we ran out of diapers, and the result was disappointing. Since I opened the package, I can't return them. I feel let down. We paid a hefty price in this economy to ensure our baby doesn’t get a rash, but we are really disappointed. I didn't expect this from the Pampers family. It's truly disappointing that such a product is on the market.

June 27, 2024 4:21 pm (1 hour after complaint)
Zahide
Zahide
June 27, 2024 9:56 pm

Unfortunately, there is no progress.

Zahide
Zahide
July 03, 2024 3:58 pm

Thank you very much to Mr. Kubilay for his interest, the issue has been resolved.

Zahide
Zahide
July 03, 2024 4:02 pm

The fact that the Prima family took consumer issues into consideration and acted accordingly really made me happy. Thank you very much.

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