Prima Premium Care Diapers Causing Rash





In our quest to find the best for our little one, we decided to go with Prima Premium Care diapers, which are known for their top-notch quality not just in Turkey, but globally as well. I've got sizes 2, 3, and 4 all ready to go. Unfortunately, our experience took a turn for the worse. At first, we had no problems with size 1 diapers. However, when we switched to a different pack, our baby developed rashes. I've tried every possible solution for a whole month and sought advice from countless doctors, but unfortunately, nothing has worked. At last, after coming across some complaints about the diapers, we came to understand the truth. The yellow-striped and blue-striped diapers shown in the images have a noticeable difference in quality. Some people experienced rashes from the yellow-striped ones, but the rashes went away when they switched to the blue-striped ones. The complaints were legitimate. Our little one, just like any other, is incredibly important to us, but unfortunately, the supposedly high-quality Prima Premium Care diapers caused our baby to develop a rash. The packaging highlights the excellent quality and features of the diapers, but it's worth noting that the yellow-striped ones do not have the Pampers branding, unlike the blue-striped ones. You won't notice the difference until you open the pack. So, what's the deal with these leftover diapers? We've got some yellow-striped size 3 and 4 ones that haven't been touched, a whole pack of unopened size 2 diapers, and even some opened size 2 ones. What should we do with them? What a letdown and total waste!
Dear Serdar S., We are sorry to hear about the situation you have experienced. The healthy and happy development of babies is Prima's top priority. To provide you with the quickest support on this matter, we will reach out to you via the email address you have shared. Feedback from valuable consumers like you is very important to Prima and is shared with the relevant departments. Thank you for contacting us regarding this issue. Best regards, Prima Consumer Relations If you wish, you can reach our Consumer Relations service for any questions, complaints, and suggestions about our products.

Our problem has been resolved for now. Thank you to Mr. Kubilay for his attention.

What does it mean to say there are no issues with the diapers after November 2023 and then send 2022 production diapers as a gift?





