I made a hotel reservation through Otelz.com, and when I arrived at the hotel, I was told that I needed to pay for the r...oom at the front desk. I paid the full amount directly to the hotel. However, after that, I discovered that Otelz.com also charged me separately for the same reservation—meaning I
I made a hotel reservation through Otelz.com six months ago and paid a partial amount upfront. The check-in date is set ...for July 5, but when I recently contacted the hotel directly to confirm my stay, I was informed that their partnership with Otelz.com has ended and they would not be accepting my r
On April 20, 2025, I made a reservation at Bella Pietra Alaçatı through Otelz.com, but despite providing my credit card ...details, the booking was canceled without any notification or email, with the reason being "invalid card number." As a result, my holiday reservation for June 5, 2025, was canceled
I booked a hotel through Otelz.com and received an official confirmation email shortly after. Everything seemed fine—unt...il weeks later, they suddenly called me to cancel the reservation, saying the price was listed incorrectly and that it "shouldn't have been that low." According to them, I should’v
On March 22, 2025, I booked a one-night stay at Le Meridien Etiler through Otelz.com, with check-in on March 22 and chec...k-out on March 23. The booking was confirmed and fully paid for. However, just hours later, I received a call stating that the price was incorrect and they had to cancel my reserva
On February 6, 2025, I made an early reservation through Otelz, trusting that my booking was secure. However, today I re...ceived an email stating my reservation was canceled without any prior notice. When I called customer service to ask why, they told me the hotel canceled it because their price was
Two hours ago, I made a reservation on Otelz with booking number 5279**. I quickly realized that due to an error on the ...search page, the price I saw for two nights was actually for just one night, resulting in a significant difference in cost. Without noticing, I confirmed the reservation. As soon a
I made an early reservation on July 17, 2024, through the Otelz app to take advantage of a promotion for a hotel that wa...s listed as available at the time. However, nearly a month later, on August 15, 2024, I received an email stating that my reservation was canceled due to "Other" reasons, citing no
I made a reservation through Otelz for 20-22 July at Quarante Bozcaada hotel for 2 nights for 6625 ₺ with a standard roo...m of 22 m2. When I arrived at the hotel, we saw that there was no air conditioning in the room and there was a rotating fan on the ceiling, the room was not even 10 m2, and the bat
In April 2024, I decided to splurge a little and booked a room with a stunning view of the sea through Otelz.com. Howeve...r, when I arrived at the hotel, I was assigned a room with a view of the sea on the side, which happened to be less expensive. Even though I had made a reservation and was exhauste
I made a reservation via Otelz.com on April 23rd with reservation number 5044339. However, the company contacted me, sta...ting that there was an error in the pricing and they would need to cancel the reservation. They cautioned that if we proceeded with our plans to stay at the hotel, they would be un
I recently made a reservation through Otelz.com, choosing to pay at the hotel. However, I received a notification that m...y reservation would be canceled if I didn't make a prepayment. Reluctantly, I decided to make the payment of 6,102 TL as stated in the email. To my surprise, they insisted on charg
