We bought a zero Opel Combo Life from the Opel brand, we took the vehicle for maintenance at the most authorized service at 9000 kilometers, we acted in consultation with the service and sales consultant because we bought a zero vehicle for the first time. The vehicle is now at 13.000 kilometers, we took it to the authorized service, they said that the maintenance came 2 months late, they said that there is an engine failure, they said that it can change, they said that it is out of warranty, they do not even make a fault detection, they ask for a fee, they already acted in consultation with sales and service consultants while we were taking it for maintenance, if there was a problem with coming late, it would have come out when we took it for maintenance at 9000 kilometers 13. 000 kilometers of the vehicle's engine will surely deteriorate, either they made a mistake during maintenance or there is a fabrication error, we do not use the vehicle properly, we are not using it properly, we are victimized, we have a patient at home, we need to go to the hospital constantly, they do not give us a vehicle, we write to their sites from their social media accounts, but they delete our comments, they do not solve the issue. The vehicle has a warranty, they say drive until you stay on the road, they say sales consultant, but when you go to the dealer, it is out of warranty. We preferred Opel by trusting the German brand, the company sells guaranteed vehicles, but does not stand behind it when there is a problem, they said d**** from customer service will help, but they did not help at all, we want the problem to be solved urgently.
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