Opel Grandland Ultimate, which I bought as zero from Maltepe Değer Otomotiv on October 29, gave fault warnings on many electronic components on October 31 after using only 65 km. Üsküdar Opel Global has pulled the authorized service vehicle into authorized service. Since then, I have not received any information about my vehicle for 12 days. Every time I called, I lingered by saying, "We will call you," and there was no return. In this process, I was neither given a spare vehicle nor was informed about the condition of the vehicle. Although I repeatedly called both service and Opel customer service, I was constantly skipped and did not get a clear answer. I was extremely victimized by a vehicle that I bought zero and only traveled 70 km in this way and the problem could not be solved. Although my vehicle is covered by a 3 year 100,000 km warranty, this indifference and uncertainty I experienced is unacceptable. I request an urgent notification about the condition of my vehicle and if the problem cannot be solved, I request a one-on-one change within the scope of the defective vehicle. I would also like to state that if the problem is not solved this week, I will initiate the necessary legal actions against the authorized service and service manager, who distracts people and seriously damages the brand.
We bought a zero Opel Combo Life from the Opel brand, we took the vehicle for maintenance at the most authorized service at 9000 kilometers, we acted in consultation with the service and sales consultant because we bought a zero vehicle for the first time. The vehicle is now at 13.000 kilometers, we...
On the morning of 14.08.2025 at 10:00, I delivered my Opel vehicle to Erdemir Opel service for repair. Hours passed, and by 16:00 my car was still in the same spot—no work had been done, and I received no proper update. This is a complete disregard for the customer. We trust an authorized service wi...
I bought a brand-new Opel Grandland electric vehicle, and it broke down with a "electric drive system error" after just 2300 km, merely 12 days after I made the purchase. On February 3, while on a trip near Kayseri with my family, we found ourselves stuck on the road. The tow truck took three hours ...
Do not buy a vehicle from the Opel brand! On May 15, 2025, I purchased an electric Grandland GS model with chassis number VXKKCZKZ1S60… from Opel’s authorized dealer Doğu Otomotiv in Van. Since electric vehicle technology is still new in our country, I did thorough research on opel.com.tr before mak...
I own a 2020 Opel Grandland X, and in March 2024, at just around 60,000 km, the timing belt snapped and had to be replaced. That alone was concerning for such a low mileage vehicle. But the real trouble began in December 2024, when the car suddenly lost power—unable to exceed 30 km/h on an incline—a...
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