In October 2025, we purchased a wedding dress and shoes from the Oleg Cassini Cevahir branch, in Istanbul Turkey, paying... approximately ₺60,000. We encountered a lack of attention after the sale. I'd like to detail the alteration issues we experienced with the dress: We requested that the "globes" at
I returned an item to Oleg Cassini via courier on 09/10/2024 because the size didn’t fit. Although they received the ret...urn on 09/11/2024, I haven’t received any notification—no message, email, or update. I have no information about the status of my return. I expect to be informed about the progress
On August 29, I purchased an evening dress from Oleg Cassini. I wore the dress to an event on August 30, but by the end ...of the night, the lining (interfacing) inside the dress had come undone. I immediately took the dress to their Cevahir store the next day. After inspecting it, the staff admitted t
On August 20th, I purchased a white mini dress from Oleg Cassini, but I didn’t take it home because it needed to be iron...ed. That evening, my fiancé surprised me with a dress, so I thought I could return the one from Oleg Cassini since I hadn’t even picked it up yet. However, the store refused to iss
I ordered a dress from the Oleg Cassini website, and they sent it to me with the security tag still attached. I felt lik...e I was mistreated despite spending my own money. To make matters worse, the alarm wasn’t noticed until the day of the wedding at the tailor’s. Since the tag was inside the dress,
I purchased a wedding dress from Oleg Cassini, but when I realized it wouldn't fit, I requested a return without ever tr...ying it on to avoid any damage to the dress. Even though I initiated the return within the legal timeframe, my request was denied, and I was told that returns are not accepted. I f
On Thursday, July 26, at 8:40 PM, I ordered a wedding dress from Oleg Cassini. By 9:00 AM the next morning, July 27, I c...ontacted the store to cancel and request a refund. Although I saw and tried on similar dresses in-store, this specific dress was ordered without my seeing it in my size. The dress
I recently purchased a pair of gloves from Oleg Cassini, and although it’s been less than 30 days, my return request was... denied. When I bought the gloves, I wasn’t informed that returns would not be accepted, and since they didn’t match my wedding dress, I tried to return them. The store claimed tha
Yesterday evening, as I was checking out bridal gowns on the Oleg Cassini website, I spotted a whopping 99% off on certa...in dresses. I checked it out and then left the website. Afterward, I came back and chose to buy something. I got the dress and got a sales contract and notification confirming the
"This thank you message is just for the manager of the Bagdat Cadde store."
In March 2023, I went to the Oleg Cassini store on Bagdat Avenue to try on ...a wedding dress. They told me a new one would be coming, and the color migh
