Horrible Experience With WePDF

I used the WePDF website on 16 September 2026 and agreed to pay €0.49, as clearly stated in the confirmation email they sent me. Despite this, my card was charged €49 instead of €0.49, and when I cancelled they also charged an additional €9, for a total of €58 taken from my account. I shared with WePDF their own confirmation email, which clearly shows the agreed price as €0.49, not €49. In response, they first offered to refund 20%, and later 50% plus a free month of service. I clearly stated that I do not accept these offers and that I only want my money returned according to the original agreement. Phone support was dismissive, and email support keeps repeating the same partial refund offer instead of addressing the clear pricing error and the extra €9 cancellation charge. I am extremely disappointed by this approach and by the refusal to correct an obvious billing mistake, even after I provided proof. I request an immediate full refund of the total €58 that was charged to me (€49 instead of €0.49, plus €9 on cancellation), and I expect this issue to be resolved promptly without any further attempts to offer partial refunds or additional subscriptions.