Oculus Logo

Oculus

Oculus Logo
Oculus

Complaints

8 complaints
Search in results...
1

Oculus Quest 3 Lens Cracked from the Inside – No Support or Repair Options

Serkan
Serkan
January 30, 2025 11:34 AM15

The lens on my Oculus Quest 3 cracked from the inside, pushing outward. I immediately contacted authorized support, but ...

Unable to Use Gear VR 234 with Samsung S8 Due to Oculus Issues

Hayati
Hayati
August 22, 2024 3:31 PM4

I am unable to use my Gear VR 234 with my Samsung S8 because the Oculus app isn’t working. I tried uninstalling it and r...

Oculus Samsung VR No Longer Works Due to Lack of Update Support

Mustafa
Mustafa
July 15, 2024 3:03 PM3

I can no longer use my Oculus Samsung VR headset because updates are no longer supported. This is unacceptable—selling a...

Unable to Use Samsung Gear VR After Oculus Transition to Meta

Ferhat
Ferhat
May 7, 2024 9:49 AM3

Hello, I have been a loyal Samsung Gear VR user for years, and it worked seamlessly with the Oculus app. However, everyt...

Oculus Charged Me Twice Without Consent for an Unused App and Refuses Refund

Kadir
Kadir
May 3, 2024 1:38 AM14

Hello, my account was charged twice by the Oculus app without my consent, despite me not using the app at all. I request...

Unable to Use Samsung VR Headset Due to Timeout Error, No Support Provided

Merve
Merve
April 2, 2024 4:45 PM2

I was able to use my Samsung VR headset for about two weeks, but now I keep encountering a "timeout" error and cannot lo...

Unauthorized Oculus Game Purchase Charged Without Password or Approval

Dikmen
Dikmen
March 24, 2024 12:35 AM23

My son downloaded a game from Oculus without my knowledge, and the payment was taken directly from my Enpara bank accoun...