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Oculus

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Oculus

Complaints

8 complaints
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Oculus Quest 3 Lens Cracked from the Inside – No Support or Repair Options

15

The lens on my Oculus Quest 3 cracked from the inside, pushing outward. I immediately contacted authorized support, but ...

Unable to Use Gear VR 234 with Samsung S8 Due to Oculus Issues

4

I am unable to use my Gear VR 234 with my Samsung S8 because the Oculus app isn’t working. I tried uninstalling it and r...

Oculus Samsung VR No Longer Works Due to Lack of Update Support

3

I can no longer use my Oculus Samsung VR headset because updates are no longer supported. This is unacceptable—selling a...

Unable to Use Samsung Gear VR After Oculus Transition to Meta

3

Hello, I have been a loyal Samsung Gear VR user for years, and it worked seamlessly with the Oculus app. However, everyt...

Oculus Charged Me Twice Without Consent for an Unused App and Refuses Refund

14

Hello, my account was charged twice by the Oculus app without my consent, despite me not using the app at all. I request...

Unable to Use Samsung VR Headset Due to Timeout Error, No Support Provided

2

I was able to use my Samsung VR headset for about two weeks, but now I keep encountering a "timeout" error and cannot lo...

Unauthorized Oculus Game Purchase Charged Without Password or Approval

23

My son downloaded a game from Oculus without my knowledge, and the payment was taken directly from my Enpara bank accoun...