The lens on my Oculus Quest 3 cracked from the inside, pushing outward. I immediately contacted authorized support, but they refused to help, saying there was nothing they could do. To make matters worse, there is no customer service number, and no repair service is available in Turkey. The only pl...
I am unable to use my Gear VR 234 with my Samsung S8 because the Oculus app isn’t working. I tried uninstalling it and reconnecting the device to reinstall, but it keeps showing a network error during the installation process. I also attempted to create a Meta account, but it doesn’t accept the pass...
I can no longer use my Oculus Samsung VR headset because updates are no longer supported. This is unacceptable—selling a product and then abruptly cutting off support is unethical. The device is now completely unusable, leaving me with no option but to feel cheated. Such practices wouldn’t be toler...
I purchased an Oculus Quest 2 128GB VR headset from Hepsiburada, and it is still under warranty. The device was sent for repair twice. The first time,...
Hello, I have been a loyal Samsung Gear VR user for years, and it worked seamlessly with the Oculus app. However, everything changed after I received the email stating that the platform would transition to Meta. I created a Meta account as instructed, but when I connect my device, it still tries to ...
Hello, my account was charged twice by the Oculus app without my consent, despite me not using the app at all. I requested a refund, but Oculus claims they cannot process it, which is unacceptable. According to their policy, apps used for less than 2 hours and purchased within 14 days are eligible f...
Meta's Oculus store processed a purchase on my Oculus VR 2 device for a game I never approved, charging approximately $107 (around ₺3200) to my credit...
I was able to use my Samsung VR headset for about two weeks, but now I keep encountering a "timeout" error and cannot log in. Despite contacting Samsung's headquarters, they have failed to offer any solution to this issue. I even tried creating new accounts on Facebook, but the problem persists, and...
My son downloaded a game from Oculus without my knowledge, and the payment was taken directly from my Enpara bank account without requiring any password or approval. This is completely unacceptable and should not happen. Online transactions must require verification and explicit authorization to pre...