Unauthorized Oculus Game Purchase Charged Without Password or Approval

Dikmen
Dikmen
Oculus
March 24, 2024 12:35 AM23

My son downloaded a game from Oculus without my knowledge, and the payment was taken directly from my Enpara bank account without requiring any password or approval. This is completely unacceptable and should not happen. Online transactions must require verification and explicit authorization to prevent unauthorized charges.

Both Oculus and the bank’s system are at fault for allowing such a transaction to go through without proper security measures. This practice seems to violate consumer rights, and I need guidance on how to address this issue.

I demand a prompt resolution from Oculus and Enpara to refund the unauthorized charge and ensure such incidents don’t happen again. Consumers deserve secure and transparent payment processes.

Comments

Similar Complaints

Envato Charged My Card Without Consent—I Demand a Full Refund Immediately

Onur
Onur
Envato
November 3, 2023 6:53 AM101

I was shocked to discover that Envato charged my credit card without my knowledge or authorization. I never made any suc...

Oculus Charged Me Twice Without Consent for an Unused App and Refuses Refund

Kadir
Kadir
Oculus
May 3, 2024 1:38 AM14

Hello, my account was charged twice by the Oculus app without my consent, despite me not using the app at all. I request...

Unauthorized Charge by Purchase Habbo—₺1500 Taken Without Approval

Cengiz
Cengiz
Habbo
December 12, 2023 11:00 AM31

I recently discovered that Purchase Habbo withdrew ₺1500 from my bank account without my authorization. This transaction...

I Want Chatradar to Stop Charging My Account and Refund the Money They Took

Filiz
May 18, 2025 6:59 PM37

I’m writing this with deep frustration. Chatradar has been continuously withdrawing money from my account without my kno...