Hello, my account was charged twice by the Oculus app without my consent, despite me not using the app at all. I requested a refund, but Oculus claims they cannot process it, which is unacceptable. According to their policy, apps used for less than 2 hours and purchased within 14 days are eligible for a refund. I meet both conditions—I haven’t used the app for even 2 hours, and it’s been less than 14 days—yet my request was denied.
I demand an immediate refund for both unauthorized charges. This lack of accountability and refusal to honor their own refund policy is highly frustrating. Oculus needs to address this issue and ensure such unauthorized charges don’t happen again.
Meta's Oculus store processed a purchase on my Oculus VR 2 device for a game I never approved, charging approximately $107 (around ₺3200) to my credit...
I am filing a serious complaint against the Scannero app for unauthorized transactions. My card was charged twice without my permission or any prior notification. I did not approve any recurring payments, nor was I informed that additional charges would be made. This is not a small amount—we're talk...
My son downloaded a game from Oculus without my knowledge, and the payment was taken directly from my Enpara bank account without requiring any password or approval. This is completely unacceptable and should not happen. Online transactions must require verification and explicit authorization to pre...
I’m beyond frustrated with the Chatradar app and how it has been charging me repeatedly without my consent—even though I’ve never used the service. Each time I tried to access the app, it gave an error, yet the subscription continued silently in the background, draining my account. This is absolutel...
I can no longer use my Oculus Samsung VR headset because updates are no longer supported. This is unacceptable—selling a product and then abruptly cutting off support is unethical. The device is now completely unusable, leaving me with no option but to feel cheated. Such practices wouldn’t be toler...
Comments