I have been following Nutella’s sweater campaign for a long time. Whenever the sweaters come back in stock, I immediately open the app, but within seconds I get a “no stock available” warning and the item appears to be sold out instantly. I have been experiencing this for days—actually for almost a year—and I still have not been able to get a sweater.
I currently have a total of 2,300 points in the app, yet I am unable to use them. I spent a long time earning these points, but due to constant stock shortages, I am unable to redeem them for a sweater, which is extremely frustrating. Additionally, it is stated that all points will expire on January 1, meaning that at this rate all the points I worked hard to collect will be completely wasted.
I request that Nutella ensure a transparent and fair stocking process, provide adequate inventory so that I can redeem my points for a sweater, and resolve the issue that will arise from the expiration of my points.
I have accumulated 3,975 points in the Nutella app over the past year, and I have been trying to redeem these points first for the Nutella knife and then for the Nutella sweater, but I still haven’t been able to get either item. The moment I receive a restock notification, I immediately open the app...
I have been using the Nutella app for a long time, and I currently have nearly 4,000 points accumulated in my account. I especially want to redeem my points for the Tefal crepe pan and the holiday sweater rewards, and I even receive notifications when they become available. However, the moment these...
About three years ago, I experienced a problem with a Nutella promotion that was run through Nutella’s own mobile application. The campaign was for New Year sweaters, and I planned my participation based on the information shown in the app. However, the stock information for these sweaters was clear...
I wanted to redeem the points I collected through Nutella’s under-the-lid promotion. After purchasing Nutella products for a long time, I accumulated a total of 5,525 points, and I tried to use them on both the official campaign website and the mobile app. However, even when new rewards appear in st...
I wanted to participate in the free Christmas Sweater campaign on the Turkey Nutella app. Although I added it to my cart and confirmed, the stock was sold out. It’s frustrating that despite acting quickly, I couldn’t complete my order. This raises serious concerns about how stock management is handl...
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