If Nissa Car Rental charged unexpected post-return fees, review your rental agreement, final invoice, and any fuel or insurance terms to confirm what was contractually allowed versus what was charged.
Collect supporting evidence such as vehicle return photos and official check-in timestamps.
Document everything and contact customer support in writing, clearly requesting a detailed fee breakdown and a reversal of any unjust charges. Make sure to keep records of all messages and response times.
If you don’t receive a satisfactory response, escalate the issue by sharing your experience or filing a complaint on Xolvie to connect with other customers and seek additional support.
Related Complaints
Nissa Car Rental Antalya Not Paying Deposit Back

I rented a Renault Taliant or similar vehicle from Nissa Car Rental in Antalya for the period 22.11.2025–07.12.2025 and paid a deposit of 502,19 euros. I returned the car without any damage, and there were no issues noted at the time of return. Despite this, my deposit of 502,19 euros has not been r...
Nissa Rent A Car Fails to Refund Deposit After Vehicle Return

On the morning of September 19, at around 9:30 AM, I rented a Citroën C-Elysée passenger car from Nissa Rent A Car in Göreme. I paid the rental fee and a $92 USD deposit using my credit card. After the vehicle was delivered, I was informed that the deposit would be refunded to my card within 21 days...
Nissa Car Rental Accused of Forcing Cash Payment Over Damage
In April 2025, I rented a car from this company in Nevşehir because the price was affordable. First of all, they did not provide the vehicle I had requested. When it was time to return the car, I informed them in advance and arrived at the airport exactly on time, yet no one was there to receive the...
