I did not receive any SMS and e-mail information about the purchase I made on https://www.nike.com/tr/ on 09.07.2023. I cannot see my order in any way, I reach the customer representative. I am really astonished. Is customer satisfaction so unimportant for the Nike team? I am really surprised, frankly, I can neither cancel my order nor get information about the status of my order. Although I have been dealing with this for days, there has been no positive feedback. Why is this so unimportant to you? Isn't this your job. People have so many options these days, it's just so easy to exclude you, I mean, if you go down this road, it's highly possible that you'll have a bad reputation soon.
I purchased sneakers on 12.04.2023 via the Nike.com website (order number: G10117148085). On 14.04.2023, an e-mail was sent to me that it was shipped. After a month of waiting, I called customer service by phone. They told me that the product was in the logistics company and that it appeared as retu...
The order I placed on Nike.com on 27.04.2023 was sent to me through the international pts logistics company, through the Scotty company in Turkey. The cargo, which went out for distribution on 04.05.2023, still had not arrived on 05.05.2023. When I called Scotty, it was explained that first the carg...
I sent my Nike shoes for inspection due to defects, and on June 22, I received an email confirming that my refund was approved. However, it’s now been three months, and I still haven’t received any refund. Despite repeated follow-ups, Nike claimed the payment was made and even sent me a refund recei...
NIKE is unable to deliver a purchased product (order code : 90010168706990) that had past Istanbul customs 22 days ago. I can't get a proper/satisfying answer from the customer relationship office in Turkey. Their tracking system makes it impossible to get a refund before they find out where the mis...
On the day I bought my Nike shoes, I mentioned that they felt tight, but they said they would "stretch out." After two weeks, I went back with the same complaint and received the same response. Two weeks later, the shoes started to loosen up, but the right shoe began to tighten even more, causing ir...
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