I sent my Nike shoes for inspection due to defects, and on June 22, I received an email confirming that my refund was approved. However, it’s now been three months, and I still haven’t received any refund. Despite repeated follow-ups, Nike claimed the payment was made and even sent me a refund receipt in September. The receipt showed multiple failed transfer attempts since June, and only on September 2 did they claim a successful transfer. They mentioned in the email that the funds would be available in 12-14 business days, but to this day, nothing has been refunded. My bank, Yapı Kredi, confirmed that no refund from Nike has been received. After thoroughly checking my account, they found no trace of any refund. I am attaching the refund receipt here and demand that Nike immediately process the refund, or I will escalate this to Consumer Rights. My order number is G10114317612.
On the day I bought my Nike shoes, I mentioned that they felt tight, but they said they would "stretch out." After two weeks, I went back with the same complaint and received the same response. Two weeks later, the shoes started to loosen up, but the right shoe began to tighten even more, causing ir...
I purchased sneakers on 12.04.2023 via the Nike.com website (order number: G10117148085). On 14.04.2023, an e-mail was sent to me that it was shipped. After a month of waiting, I called customer service by phone. They told me that the product was in the logistics company and that it appeared as retu...
Only 2 weeks and 3 days back, I purchased a pair of shoes from the Nike store at Adana Real Mall without checking them, relying on the brand. After three days, I realized they were not working properly. I returned them to the store, and the staff verified the problem. They specifically noted on the ...
On March 9, 2023, I bought a shoe from Trabzon Forum Nike store. The shoes opened from the sides in a period of 3 months and the company sent it for examination on June 17th. I received the shoes today with a rejection response. But I can't understand that a product that I paid more than 1500 TL giv...
I purchased a pair of tennis shoes from Nike. Unfortunately, the shoes caused a skin irritation. I returned the product to them, and they accepted the refund. However, the money has not been credited to my bank account. Since February 2024, I have been writing to them about not receiving the refund...
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