NIKE is unable to deliver a purchased product (order code : 90010168706990) that had past Istanbul customs 22 days ago. I can't get a proper/satisfying answer from the customer relationship office in Turkey. Their tracking system makes it impossible to get a refund before they find out where the missing product is. I'm so exhausted that I don't want their delivery anymore, I just want a refund without further delay.
I sent my Nike shoes for inspection due to defects, and on June 22, I received an email confirming that my refund was approved. However, it’s now been three months, and I still haven’t received any refund. Despite repeated follow-ups, Nike claimed the payment was made and even sent me a refund recei...
The order I placed on Nike.com on 27.04.2023 was sent to me through the international pts logistics company, through the Scotty company in Turkey. The cargo, which went out for distribution on 04.05.2023, still had not arrived on 05.05.2023. When I called Scotty, it was explained that first the carg...
I recently purchased new shoes from the Nike website and am currently waiting for PTS Cargo to deliver them to me in Izmir. Nonetheless, much to my dismay, not a single piece of information about the shipment can be found. I have no idea whether or not the shoes were returned, nor do I know where th...
I did not receive any SMS and e-mail information about the purchase I made on https://www.nike.com/tr/ on 09.07.2023. I cannot see my order in any way, I reach the customer representative. I am really astonished. Is customer satisfaction so unimportant for the Nike team? I am really surprised, frank...
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