Nike Store Ignored My Calls for Weeks About My Purchase and Return Request

24

While in Ankara for medical treatment, I purchased an item from the Nike store at Nata Vega AVM. I made this purchase on the evening of my last day in Ankara. Since then, I’ve been trying to contact the store regarding my purchase, but after 2-3 weeks of constant attempts, I still haven’t been able to reach anyone. I called Nike Turkey, their distributor, and the Nike Nata Vega store itself numerous times at +903125542636 and +903125542637, but no one ever answered. It is unacceptable that a globally recognized brand has such poor customer service and is impossible to contact. I live outside Ankara and cannot travel there easily. The return and exchange period for the product I purchased will soon expire, and I urgently need to speak with an authorized representative. Thank you.

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