Money Was Not Deposited In Gaming Wallet But Deducted From My Account
I am writing regarding a deposit issue I experienced on 4rabet. Yesterday at around 9:45 pm, I made a deposit of 45,000 via UPI. The amount was successfully deducted from my account, but it has still not been credited to my 4rabet account with ID 309049029***. I have the transaction ID for this UPI payment and can provide the full details and screenshots if needed. When I checked the status, it only shows “processing” and the balance has not been updated on my 4rabet account. My contact number is 9646000***. I kindly request that this deposit be traced and the amount of 45,000 be credited to my 4rabet account as soon as possible, or otherwise refunded to my original payment method without any further delay.
Dear Rahat S., We have reviewed deposit SUP-1570749 (UTR 309049029298) and would like to provide an update. According to the information received from the payment system, the transaction has been confirmed with the status Failed. This means that the funds were not successfully received through our payment channels and therefore could not be credited to your 4RABET account. In such situations, the amount is typically returned automatically to the original payment source through the banking network. The refund process is handled by the payment provider and the bank and may take up to 10 business days to be completed. Please note that only Monday to Friday are considered business days, while weekends and public holidays are excluded from this timeframe. We kindly ask you to allow the refund period to pass and monitor your payment account during this time. We understand that delays can be frustrating and appreciate your patience while the banking system completes the refund process. For further assistance, please contact us via Telegram @help4rabetsupport_bot or email [email protected]