On 16.06.2025, I purchased a pair of white mesh New Balance sneakers from Sneaks Up Forum Istanbul Bayrampaşa store for ₺5,899. At the time of purchase, I was clearly told not to wash the shoes in a machine and to clean them only with the sponge and foam provided. I followed these instructions carefully and wore the shoes only for daily casual use, with no heavy activity or alternative cleaning methods.
Despite this, after just 1.5 months, I noticed that the mesh sections on both the right and left shoes, near the little toe area, have already torn. This kind of defect in such a short period is unacceptable, especially considering the premium price and the reputation of New Balance. I have worn New Balance shoes for years, and this is the first time I have faced such an issue.
I still have the purchase receipt, and I will be visiting the store, but I also want to formally report this problem. I am requesting a replacement pair, preferably in a different color, under warranty. I expect a quick and fair resolution, as customers should not experience such quality issues in such a short usage period.
I bought a pair of New Balance 530 sneakers from the Sneaks Up store in Mall of Istanbul on July 9, 2024. Less than a year later, on June 10, 2025, I had to return them due to a tear in the mesh fabric of the right shoe. I take extremely good care of my shoes and always use them cautiously, so I was...
On 19.01.2024, I purchased a pair of New Balance 530 shoes from the Kent Park store, paying ₺5,000. Despite wearing them only a few times a week under normal conditions, the mesh part of one shoe tore within a short period of time. This is the first time I have experienced such an issue with a pair ...
I bought a pair of New Balance 530 sneakers from the Marmara Park store just four months ago, and I’m shocked by the quality. Despite wearing them with care, the mesh sections have already torn. I paid ₺6000 expecting durability and premium performance, yet the shoes didn’t even last a season. I se...
On January 16, 2024, I purchased a pair of New Balance 530 sneakers from the Kanyon store for around ₺5000. After about one year of normal use, the mesh fabric on the upper part of the shoe began tearing. This is the first time I have experienced such an issue, and I cannot understand how this kind ...
Four months ago, I purchased the New Balance 530 model from the New Balance store at İstinyePark Mall in Istanbul. However, the mesh on both the right and left sides of the shoes has torn. The right shoe's mesh has opened up so much that my sock is visible underneath. And the mesh continues to unrav...
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