I bought the New Balance 610 model from Sneaks Up six months ago. However, the upper part tore on its own. I returned it to the store, and they sent it to the center for inspection. While my shoes were being checked, they went on sale, so my spouse bought the same model from Sneaks Up. My shoes were returned, claiming user error. Now, my spouse's shoes have torn in the same places. Athletic shoes aren't cheap these days, and it's frustrating when, despite no user error, the blame is shifted to the customer, and the expensive shoes you bought are returned without compensation. I hope our ordeal gets resolved soon.
I received the New Balance 2002 Lifestyle Men's Shoes as a gift from my spouse through the Sneaks Up app. Sadly, the excitement didn’t last long. In a very short time, the shoes started to come apart at the front and side seams, with threads unraveling on both the right and left shoe. This is not wh...
I purchased a pair of New Balance 530 sneakers and wore them no more than 10 times—and yet, the mesh fabric already tore. I was shocked to see such a defect on shoes that are marketed as durable. I never wore them in rough weather—no rain, no mud—and most of the time they were kept safely in their b...
I purchased a pair of New Balance sneakers from Sneaks Up, expecting high quality given the premium price. Unfortunately, the shoes began to come apart at the seams—literally. Within less than two months, the stitching on both sides ripped open at the exact same point, despite the fact that the shoe...
I purchased the New Balance 9060 Lifestyle model from Sneaks Up, and despite being extremely careful with the shoes, they began to show signs of deformation and tearing in less than two months. I take great care of my footwear, and this kind of damage should not occur with such limited and gentle us...
I purchased a pair of New Balance 9060 sneakers from Sneaks Up at Capacity Mall on November 10, 2024. I used the shoes for only a month, primarily driving to work and rotating them with other pairs. Despite this light use, I noticed a hole on the inside of the right shoe. I took the defective pair ...
Comments