Netshort Weekly Subscription Cannot Be Canceled and ₺479 Charge Not Refunded

Lokman
Lokman
Netshort
September 15, 2025 10:04 AM206

I purchased a weekly subscription through the Netshort Android app but was dissatisfied with the service and want to cancel. Last night, 479 TL was deducted from my account, yet I cannot cancel my subscription through the app, nor can I find or access my customer number. I have received no support regarding cancellation, and I am concerned that additional charges will continue. I request the immediate cancellation of my subscription, a refund of the most recent 479 TL charge, and clear instructions on how to obtain my customer number.

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