I purchased a weekly subscription through the Netshort Android app but was dissatisfied with the service and want to cancel. Last night, 479 TL was deducted from my account, yet I cannot cancel my subscription through the app, nor can I find or access my customer number. I have received no support regarding cancellation, and I am concerned that additional charges will continue. I request the immediate cancellation of my subscription, a refund of the most recent 479 TL charge, and clear instructions on how to obtain my customer number.
On October 12, 2025, at 2:50 AM, a ₺194.99 monthly subscription fee was charged to my account without my consent through the Netshort Android app. I immediately canceled the subscription via Google Play, but no refund has been issued and I haven’t received any notification or explanation about the t...
I purchased a 1-week subscription package from Netshort and only watched content for one day. I haven’t opened the app since, and yet I just discovered that ₺1099 was withdrawn from my account—completely without my knowledge or consent. I was never notified of any upcoming charges, no email or in-ap...
I subscribed to Netshort with a 1-week package and only used the service for a single day. After that, I completely stopped using the app. Despite this, I was shocked to discover that ₺1099 was charged to my account without any notification, approval, or warning. I received no email, SMS, or in-app ...
On September 26, 2025, I discovered that a charge of ₺479.99 was withdrawn from my account under the name Google Netshort Popu Subscription without my knowledge or consent. I never started any subscription on my Android device, and I did not receive any notification or confirmation message regarding...
I signed up for a 1-week package on Netshort and only watched content for a single day. After that, I didn’t use the app at all. Days passed without me logging in, and suddenly I discovered that ₺1099 was withdrawn from my account. I was never warned, notified, or asked for confirmation—just an outr...
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