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Nescafe Blend 37 Poor Quality Product, Does Not Suit Your Corporate Quality

August 3, 2023 2:14 PM102
Korhan's Thank You Message
Dear Ms. Ülkü responded to all my questions in a very knowledgeable manner with an extremely attentive and polite approach. After speaking with Ms. Ülkü, I became even more certain of Nestle's corporate quality. Thank you very much for all your attention and support. Sincerely.

I bought two 100g jars of Nescafe Blend 37. After a week, I was disappointed to see that the granulated coffee in both jars had turned a brownish color and had become lumpy and sticky. I always made sure the lids were on tight, but that didn't stop the coffee from going bad. I'm sure you can guess that I couldn't drink it at all. I had always trusted the Nescafe name and thought it was a good product, but this made me feel like a complete victim. It makes me sad to see my hard-earned money wasted on something that doesn't live up to the Nescafe name. I thought a company with such a well-known name would do better. I'm having second thoughts about staying loyal to Nescafe, and I may have to look into other brands in the future. It's too bad I had to go through this, but I hope that by sharing this report, other users will learn about the problem.

August 3, 2023 5:30 PM (3 hours after complaint)

Dear Sir/Madam, The necessary explanation has been provided to our consumer regarding the matter. Nestlé Communication Center

Korhan
August 5, 2023 11:08 AM

Dear Ms. Ülkü, With her extremely attentive and kind approach, she answered all my questions in a very knowledgeable manner. After speaking with Ms. Ülkü, I became even more certain of Nestle's corporate quality. Thank you very much for all your attention and support. Sincerely.

Korhan
August 5, 2023 11:09 AM

Dear Ms. Ülkü responded to all my questions in a very knowledgeable manner with an extremely attentive and polite approach. After speaking with Ms. Ülkü, I became even more certain of Nestle's corporate quality. Thank you very much for all your attention and support. Sincerely.

Korhan
August 8, 2023 2:21 PM

Thank you

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