While trying to purchase a daily package on the Mspy app, $1 was supposed to be charged, but instead $57 was withdrawn from my account. The transaction took place today, and I made the payment using my Ziraat Bank debit card. I do not have any customer or order number. I have not yet contacted customer service.
I request that the excess amount be refunded to me as soon as possible.
While trying to purchase a daily package on the Mspy app from my iPhone, $1 was shown as the price, but $17 was withdrawn from my account instead. The payment was made today using my Ziraat Bank debit card directly through Mspy’s website. I do not have any customer or order number, but I did take a ...
On October 23, 2025, a $57 charge was made to my Ziraat Bank credit card through the Mspy application without my knowledge or consent. Previously, I had approved only a $1 transaction on the app, and I still have the confirmation message for that charge. However, I absolutely did not authorize or ap...
About an hour ago, I attempted to purchase a one-day trial package from the Mspy.mobi application. The price was shown as $1, but after paying with my bank card, an additional $17 was withdrawn from my account. I was never able to use the application and could not access the service at all. My trans...
A “Standard” subscription was started on mspy.org without my knowledge, and a recurring charge of $38 has been withdrawn every month from my Ziraat Bank credit card through Iyzi. I did not approve or intentionally start this subscription; it may have happened without me noticing. I tried to contact ...
On September 17, I paid $1 for a one-day package on the official Mspy website using my credit card. However, immediately afterward, a second charge of $17 was withdrawn from my card even though I did not approve any additional payment. I selected only the lowest one-day package and did not take any ...
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