Earlier today, I purchased 800 diamonds in Mobile Legends. I spent 475 of them and had 325 diamonds remaining in my account. Everything seemed fine at first—but when I logged in later that evening, the remaining 325 diamonds had completely disappeared. Gone. Just like that.
This isn’t just disappointing—it’s infuriating. I paid real money (₺) for those diamonds, and now they’re nowhere to be found. I didn’t spend them, I didn’t transfer them, and I didn’t receive any in-game content in return. It feels like I’ve been robbed, and there’s absolutely no clear way to request a refund or even get proper support for this.
This has completely ruined my trust in the game. Mobile Legends, I demand a full investigation into my missing diamonds and either a refund or restoration of the 325 diamonds I lost. This is unacceptable treatment for paying players. Fix this immediately and offer a real support channel for situations like this.
I’m extremely disappointed with Mobile Legends. I made a diamond purchase late at night while playing, and the payment was immediately confirmed—my bank even shows the amount withdrawn. But here’s the problem: the diamonds never appeared in my account. Not a single one. Thinking maybe the game was ...
I bought ₺125 worth of diamonds and an additional ₺25 in Mobile Legends. However, when I checked my account, I saw that an extra ₺125 was charged. I filed a complaint, and the amount was refunded, but now my account shows -270 diamonds, claiming I obtained them unlawfully. This is completely false, ...
Hey everyone, this is frustrating! I made a guest purchase of Diamonds in Mobile Legends: Bang Bang. The order went through, my account got charged ₺ [amount], but the Diamonds never showed up in my game! Now I'm stuck without the Diamonds and my money is gone. I want a refund!
Mobile Legends just took away my diamonds, claiming I purchased them from an unauthorized source—but that’s completely false. I have only ever bought diamonds directly through the in-game purchase system, and my full payment history is available and verified through Apple. There has never been a thi...
My diamonds suddenly dropped into the negative with Mobile Legends, and they claimed a refund was issued, which I never received. My bill clearly shows the charges, but my account has negative diamonds and my heroes appear frozen. They request that I contact customer service, but there is no way for...
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