I bought Miu Miu sunglasses from Sunglass Hut Capacity store on May 27, and immediately noticed the temples were defective. When purchasing, they assured me the product had full warranty coverage, promising assistance if any issue arose. Yet, when I reported the problem, they refused to honor their word! Even after the store manager forwarded my complaint to the manufacturer, my request was rejected again. How is it acceptable to sell clearly defective sunglasses and then refuse responsibility afterward? Sunglass Hut and Miu Miu must stand behind their expensive products and promises! Stop misleading customers with fake assurances. I'm demanding immediate resolution—either replace the defective product or issue a full refund (₺). Don't promise warranty protection if you can't deliver it. Fix this now!
I bought Miu Miu sunglasses from Sunglass Hut (Capacity store) in December. Shortly after wearing them, a screw became loose. I took them back immediately, but the store kept delaying, saying they were under inspection or awaiting shipment. After nearly two months of waiting, they replaced the glass...
I ordered Miu Miu sunglasses directly from their official website, shipped by the İstinye Park branch, and they arrived damaged! When I opened the carefully packaged box, I found the sunglasses already broken, with the arm completely detached. Even more frustrating, they included the tiny screw and ...
I bought Miu Miu sunglasses from Opmar Cepa store, and within just two days, I realized they were clearly asymmetrical—completely defective! When I returned to the store to address this issue, they abruptly informed me refunds weren't possible, only exchanges. Why would I trust them with another pro...
On the evening of April 25, I purchased a pair of Miu Miu sunglasses from the Zorlu store, just 10 minutes before closing. The sales associate, C** Hanım**, packed the item and brought it to the counter. Before paying, I asked to check the product, and it turned out to be damaged. I requested a repl...
I purchased a pair of Miu Miu sunglasses, but when they arrived, they were scratched right out of the box. I contacted customer service, and they offered an exchange, which I accepted. However, instead of sending a new, undamaged item, they sent me another scratched pair, which appeared to be a retu...
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