My Miu Miu Sunglasses from Sunglass Hut Broke Twice—Refusing Fair Replacement

Şebnem
Şebnem
Miu Miu
September 25, 2024 10:20 AM7

I bought Miu Miu sunglasses from Sunglass Hut (Capacity store) in December. Shortly after wearing them, a screw became loose. I took them back immediately, but the store kept delaying, saying they were under inspection or awaiting shipment. After nearly two months of waiting, they replaced the glasses—but unbelievably, the exact same screw loosened again shortly after replacement! When I returned to the store once more, they finally acknowledged it was a manufacturing defect and promised another replacement. However, the new store manager suddenly claimed ignorance and refused the solution previously agreed upon. Prices have doubled since my original purchase, making an equivalent exchange impossible without extra costs. Sunglasses Hut, I demand immediate resolution—either refund my ₺ payment or provide an acceptable replacement without additional cost!

Comments

Similar Complaints

My Miu Miu Sunglasses from Sunglass Hut Capacity Have Defective Temples

Sena
October 4, 2024 10:14 AM14

I bought Miu Miu sunglasses from Sunglass Hut Capacity store on May 27, and immediately noticed the temples were defecti...

My Miu Miu Sunglasses from Opmar Cepa Are Defective—Store Refuses Refund

Pınar
Pınar
Miu Miu
October 21, 2024 9:32 PM9

I bought Miu Miu sunglasses from Opmar Cepa store, and within just two days, I realized they were clearly asymmetrical—c...

Miu Miu Sunglasses from Official Website Arrived Broken

Şevval
Şevval
Miu Miu
July 9, 2024 1:55 PM11

I ordered Miu Miu sunglasses directly from their official website, shipped by the İstinye Park branch, and they arrived ...

Miu Miu Sold Me Defective Sunglasses—Rude Staff & Stressful Experience

Seval
Seval
Miu Miu
April 26, 2024 2:17 PM7

On the evening of April 25, I purchased a pair of Miu Miu sunglasses from the Zorlu store, just 10 minutes before closin...

Miu Miu Sunglasses Arrived Scratched Three Times

Merve
Merve
Miu Miu
November 28, 2023 6:52 PM6

I purchased a pair of Miu Miu sunglasses, but when they arrived, they were scratched right out of the box. I contacted c...