I purchased a pair of Miu Miu sunglasses, but when they arrived, they were scratched right out of the box. I contacted customer service, and they offered an exchange, which I accepted. However, instead of sending a new, undamaged item, they sent me another scratched pair, which appeared to be a returned product from another customer.
When I reached out again via WhatsApp, they told me they were "busy" and asked me to avoid requesting a refund—instead, they promised to send a properly inspected replacement. Yet, for the third time, they sent another damaged product!
Now, they still insist on another exchange rather than a refund, but I have lost all trust in this company. I will be filing a refund request, but I am certain they will make the process difficult.
I ordered Miu Miu sunglasses directly from their official website, shipped by the İstinye Park branch, and they arrived damaged! When I opened the carefully packaged box, I found the sunglasses already broken, with the arm completely detached. Even more frustrating, they included the tiny screw and ...
I bought Miu Miu sunglasses from Sunglass Hut (Capacity store) in December. Shortly after wearing them, a screw became loose. I took them back immediately, but the store kept delaying, saying they were under inspection or awaiting shipment. After nearly two months of waiting, they replaced the glass...
I bought Miu Miu sunglasses from Sunglass Hut Capacity store on May 27, and immediately noticed the temples were defective. When purchasing, they assured me the product had full warranty coverage, promising assistance if any issue arose. Yet, when I reported the problem, they refused to honor their ...
I purchased a pair of Miu Miu sunglasses from Beymen at İzmir İstinyePark, expecting top-tier quality for the premium price I paid. Unfortunately, the product didn’t even last six months. The arm of the sunglasses literally melted—yes, melted—within just a few months of use. I treat my accessories w...
I bought Miu Miu sunglasses from Opmar Cepa store, and within just two days, I realized they were clearly asymmetrical—completely defective! When I returned to the store to address this issue, they abruptly informed me refunds weren't possible, only exchanges. Why would I trust them with another pro...
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