Hello, I hope you are doing well. I live in the Emrez Neighborhood, Gaziemir, Izmir. In mid-March 2024, I bought a Mitsubishi Heavy 18K air conditioner. I chose it because I believed it was a renowned brand, but I was mistaken. A few days after installation, the air conditioner began producing loud noises. I quickly notified the service and showed them recordings of the problem. When the service team arrived, they discovered a faulty fan motor that required replacement. However, I insisted on a one-for-one exchange since I wanted to receive the entire worth of a new product. Unfortunately, Mitsubishi maintains that the guarantee is only good until the product is sold. Despite being more expensive than other brands, I expected Mitsubishi to deliver higher quality and customer satisfaction. However, the company fell short in this respect. While they prefer to repair the item, I want to make it clear that I will submit complaints and alert the proper authorities anyway. If a huge corporation like Mitsubishi trivializes such matters, it is pointless in my opinion. I have video footage of the product producing noise while in use.
I was very excited when I bought a Mitsubishi air conditioner a month ago. However, an annoying wind-like noise accompanied its operation from the start, disrupting my peace. Frustrated, I called customer service for assistance. A technician came by, tinkered around, but was unable to resolve the pr...
On February 26, 2024, I purchased a Samsung Windfree air conditioner from Samsung M1 AVM (Gizerler). After installation, I noticed a gas flow noise coming from the pipes when the unit was in heating mode. I reported this issue on Şikayetvar, and authorities came to inspect. They initially suggested ...
I purchased a Shira Plus 18000 BTU air conditioner from Gk Iklimlendirme Tuzla and had it installed by Hantek Gebze service on July 22nd, Saturday. However, apart from the normal water or gas flow sounds, the air conditioner produces an additional, extremely annoying noise that persists even when I ...
I installed a brand-new Mitsubishi air conditioner at my workplace, but I’m facing issues, and no one is providing support. Despite the unit being under warranty, I’ve been unable to get any assistance. It’s been days of contacting customer service, who only take notes but fail to provide any soluti...
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