About two years ago, in June, I purchased a Miele WWG660 washing machine. Approximately five months ago, the machine began causing rust stains on my clothes, and this issue continued until I contacted authorized service. Because of the problem, I applied to Erves Miele Authorized Service located in ...
I purchased the “Boost CX1 Cat & Dog Powerline Obsidian Black - Bagless Vacuum Cleaner” directly from the official Miele website on September 26, 2024. We started using it around mid-October. From the very beginning, the suction power was extremely weak — nothing like what is shown in promotional vi...
I purchased the Miele Triflex HX2 Performance vacuum cleaner, believing in the brand’s reputation for quality and reliability. I wanted a hassle-free product experience, but unfortunately, I was disappointed. After just six months of use, the vacuum's power and performance noticeably declined, which...
We called for service because our Miele washing machine was leaking water. The technician said that the rubber seal was torn and claimed it was a "user error," asking for ₺4500 to replace it. I ask, how could we have torn the rubber seal of our machine, which we never operate fully loaded due to the...
"Thanks"
In August 2023, I decided to purchase the Miele KM7667 induction cooktop, attracted by its ability to cook evenly on the entire surface. Even though it was more expensive, I decided to go with this product because Miele has a reputation for making dependable, top-notch appliances. Unfortunately, the...
"Customer service did not bother to call me and only sent an email. The email stated that the technician at the workshop could not reach me and that the vacuum cleaner's board was replaced and sent back. It also mentioned that the damage to the box was due to shipping and that I could use and test the product. You cannot replace the board without my approval. If there is a problem with a product I have used for less than 10 days and owned for 14 days, it should be replaced one-to-one as it is a defective product. I also knew that the box could be damaged during shipping, and I had wrapped it in several layers of bubble wrap when I sent it to you. How did you send the product back to me? You taped the box without any protection, of course, it would get damaged this way. The box is still in the condition you sent it, I haven't opened it and I won't open it. If my problem is not resolved, I will seek my rights through legal means. If I have to repair a brand new product, why would I buy a new one? I would have preferred second-hand products at a more affordable price."
Even though people suggested other brands, I went with Miele because I thought it was a sign of good quality. But, it ended up being an expensive erro...
My Miele Triflex HX2 vacuum's motor stopped working on October 17th, just three months after I bought it. I was told that water got into the filter and caused the motor to stop working. They said I would have to pay ₺2770 for the new motor and ₺300 for the labor, but it's not covered by the warranty...
I bought the sleek black Miele Triflex HX2 Cat&Dog, enticed by the promise of a 60-minute runtime. The reality, however, was harsh: in Eco and low modes, it only manages 20 minutes of surface cleaning. When I sent it in for warranty service, they claimed that 20 minutes is standard and that the adve...
I bought the "Miele WDB 020 WCS A+++ 7 kg 1400 rpm" washing machine in 2020, thinking it would be really good. But things went downhill when the machine started acting up. The technician checked the control card and said it was broken, so it had to be replaced. What's the catch? The card costs a hug...
My Miele Triflex HX1, which I had high hopes for, has let me down miserably. I am extremely dissatisfied with the product due to its lackluster floor head and weak suction power. Keeping it clean is a pain, and the battery dies sooner than I thought. Worse yet, the brush component stopped turning, a...
Ever since I bought the Miele Boost CX1 Graphite vacuum, I've been dealing with weak suction power all the time. I've been complaining and sending it for service multiple times, but they keep dismissing my concerns. They told me to get in touch with nplus, saying, "You purchased it from them, so spe...
Recently, I had a problem with my Miele washing machine because it started making strange sounds while it was running. I called the authorized technical service right away because I was worried. They checked out the machine and told me, much to my surprise, that fixing the problem would cost about 1...
I can't believe it! My Miele washing machine, which I bought in April 2020, stopped working on June 26, 2023. The diagnosis revealed that the main circuit board had burned out. During the inspection, the service personnel mentioned that the water I needed to drain periodically had leaked underneath ...
I never recommend this product. In the first year we bought it, the function of the brush included in the handle broke down. When I called the service, they said that this part was out of warranty, it needed to be changed, and they said a high price. Then the handle broke from the part connecting to...
