I recently attempted to make a purchase on Midasbuy via bank transfer. Unfortunately, I accidentally transferred the amount with a ₺0,09 shortfall. I understand that because of this small discrepancy, my in-game package was not delivered.
However, despite sending my bank receipt and explaining the situation in detail since this morning, I have only received automated responses instead of real customer support. I have made multiple attempts to clarify that the payment error was minor and that I simply want my money refunded, but no helpful action has been taken.
This has caused me both financial inconvenience and emotional frustration. A small mistake like this should not lead to complete silence from a support team. I expect Midasbuy to review my payment receipt, confirm the missing package, and either refund my money or credit my account accordingly.
About 10 days ago, I sent ₺1450 to Midasbuy to purchase three PUBG Mobile UC packages. However, by mistake, I accidentally sent ₺1400 instead of the exact amount. Despite this, my money never returned to my account, and I never received the UC I paid for. I have emailed Midasbuy multiple times, yet...
I made a bank transfer payment through Midasbuy, and while the money was successfully withdrawn from my account, the UC never appeared in my game account. I immediately submitted a support request, but it’s been days and I’ve received absolutely no resolution or response. There’s no live support nu...
I purchased three items from Midasbuy, paying a total of ₺339, but I’m still waiting on a refund. It’s been two full days since the issue began, and despite repeated checks, no refund has been issued to my account. I expected a platform like Midasbuy—reputed to be secure and trustworthy—to process r...
I made a ₺257 purchase on MidasBuy, but due to an ID mix-up, the payment was sent to the wrong account. The account it went to is completely empty and inactive, meaning no one is using it. I immediately reported the issue multiple times, but I haven’t received any response from customer support. Thi...
I made a UC purchase through Midasbuy, but I accidentally forgot to include the order number in the payment description. As a result, my UC was never delivered—even though the payment was successfully completed on my end. I understand the mistake, but it’s a small detail that shouldn’t prevent a tr...
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