Recently, I was transferring funds from my Mexc account to another platform—still my own account—when I noticed I had accidentally entered the wrong wallet address. I immediately canceled the transaction before entering any SMS or email verification codes, yet the money was still sent out.
This makes absolutely no sense. If I never completed the verification steps, how could the transaction go through? I contacted customer service right away and requested a cancellation, but they refused, claiming I had confirmed the transfer. I’m 100% sure I didn’t input the codes, and I canceled it before finalizing anything.
This looks like a serious security flaw in Mexc’s system. Users should be able to cancel a transfer if they haven’t verified it—and Mexc should not process incomplete transactions.
I demand a full refund of the money that was wrongfully sent. A platform of this size should take accountability for its own system failures. Don’t penalize users for issues they didn’t cause.
I am extremely disappointed with the way Mexc is handling my issue. I recently made an online purchase and accidentally sent Tron (TRX) instead of USDT to the provided address. Thankfully, the recipient was honest and returned the Tron to my Mexc account. However, Mexc refuses to credit the refunded...
For the past two months, I’ve been unable to withdraw funds from my MEXC account due to a recurring SMS verification code error. Every time I attempt a withdrawal, the system fails to send the necessary code to complete the transaction. What’s especially frustrating is that this issue doesn’t occur ...
I opened a trading account on the Mexc crypto exchange in April 2025 (UID: 92757738) and had been actively buying and selling cryptocurrencies without issue—until now. Today, around 4:00 PM, I logged in and discovered that $1249 worth of assets had been transferred without my permission to an unknow...
I am extremely frustrated with Mexc right now. My account ID is 8272449*, and while I can log in and perform regular transactions without any issues, the moment I try to withdraw USDT, the problems begin. I receive the email and SMS verification codes, but even when I enter them well within the time...
