During the 3-day trial period offered by an app called Mental Impulse, a charge was taken from my account. Even though I canceled the subscription immediately, the issue continued. I sent a feedback message to the company, but I believe this is unfair, and I request compensation for my loss, since there was no adequate disclosure or clear information provided beforehand.
During the 3-day trial period offered by an app called Mental Impulse, I was charged a fee even though it was supposed to be free. Despite canceling my subscription the same day, the app still made an automatic yearly charge of ₺939.99 — and did so without my consent or approval. I have already ema...
I signed up for a 3-day free trial on an app called Mental Impulse. I used it for only one hour and then canceled my trial membership, yet a payment of ₺224.90 was still withdrawn from my account. If I had wanted to pay, I would have done so myself — how can you charge me without my consent? This i...
I wanted to use the 3-day free trial offered by the Mental Impulse – Brain Exercise app (they display it as a button at the bottom of the first screen), but as soon as I clicked it, a payment was immediately deducted from my account. I requested a refund, but I now believe I’ve been misled by the ap...
I saw the Mental Impulse app online, downloaded it, and tried it briefly by starting a free trial membership. Shortly after, I deleted the app and canceled the subscription, yet the payment still appeared on my bill. Please fix this immediately, as I canceled my membership and should not have been c...
As soon as I subscribed to the Mental Impulse app, it charged me for a full year, even though it said there was supposed to be a one-week trial period. A total of ₺939.99 was withdrawn from my account. I canceled the subscription on the first day, but my money has not been refunded. I request that ...
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