I impulsively subscribed to Mental Impulse and regret it — how can I cancel without losing money?

27 Display
Xolvie
Xolvie Resolution Specialist October 14, 4:51 pm

If you bought it through Apple or Google, cancel from your phone’s subscription settings (Apple ID > Subscriptions, or Google Play > Payments & subscriptions).

According to community posts, Apple and Google can only cancel purchases made in stores and not online.

To cancel your membership on their website, sign in and click "Manage subscription." You must do this at least 24 hours before the trial or renewal date to avoid being charged again. These rules can be found in Mental Impulse's terms of service.

Were you just billed? Request a refund via Apple/Google if it’s store-billed; for web billing, contact Mental Impulse support and keep screenshots, then dispute with your card issuer if they don’t respond.

Wait for a confirmation email after canceling and make sure the next renewal date shows "canceled."

If the fees don't go away, consider filing a complaint on Xolvie to seek a resolution.

Vote

Related Complaints

I Face Instant Charge on Mental Impulse App Despite 3-Day Free Trial

Fatmanur
August 20, 9:24 pm
-

Unable to Reach Live Support to Cancel Mental Impulse Subscription

Musa
June 29, 3:18 pm
-

Refund Request For Impulse Brain Training Games Trial Charge

Erman
June 17, 4:14 pm
-

Mental Impulse App Shows Refund Completed but Money Not in Account

Ramazan
May 02, 2:26 am
-

I Face Deceptive Free Trial Charge on Mental Impulse Brain Exercise App

Şeref
April 18, 3:13 am
-

Mental Impulse App Charged Me for a Year Immediately After Subscription

Elif
April 08, 6:01 pm
-

Mental Impulse App Charged My Phone Bill After Free Trial Ad on Instagram

Sema
March 14, 1:15 pm
-

Mental Impulse During 3-Day Trial Charge Refund Issue

Ayça
February 21, 3:02 pm
-
mental-impulse-during-3-day-trial-charge-refund-issue-1.jpg