I purchased an annual subscription to the language learning app Memrise, but the experience has been frustrating. While using the app, it suddenly crashed, and when I logged back in, my subscription appeared to have ended prematurely. Despite paying for a full year, I no longer have access to the premium features I subscribed to.
I attempted to reach Memrise support through Twitter, but I received no response. This lack of customer support is disappointing, especially when dealing with a paid service. I need urgent assistance to restore my subscription and access to the features I paid for. Please address this issue promptly, as I want to continue my language learning journey without further disruption.
While searching for educational English programs, I came across Memrise. Upon logging in, I received an offer for a 1-month Pro subscription at $22. However, as soon as I proceeded, ₺782 was instantly deducted from my account. I exited immediately, but the cancellation didn’t process, and now my sub...
I’m a Memrise Premium subscriber, and for the past three weeks, the videos on the iOS app have never worked properly. Despite sending multiple emails and reaching out to Memrise via Instagram and X (Twitter), I haven’t received any response at all. Their customer support has been completely unrespo...
Last year, I purchased a Memrise subscription, but this year, without any notification, the platform automatically renewed my membership and charged my account—well before my current subscription even expired. I had planned to cancel the subscription once it ended. It’s frustrating that this happene...
Hello, I was studying Bosnian and other languages on Memrise, but suddenly, all my chosen programs disappeared. Now, when I log in, I only see Korean and Japanese courses, which I never signed up for and don’t want to learn. I paid for Memrise to access the specific languages I’m interested in, and ...
I purchased a Memrise Pro lifetime membership in February or March 2025 through iOS. The subscription was linked to my account: Se**********@gmail.com**. However, when I try to log in to the app on my iPhone 15 Pro (iOS 18.7.1), I constantly get the error message “Something went wrong, please try a...
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