Last year, I purchased a Memrise subscription, but this year, without any notification, the platform automatically renewed my membership and charged my account—well before my current subscription even expired. I had planned to cancel the subscription once it ended. It’s frustrating that this happened without my consent, and it seems like this is a common issue with the platform. I’m requesting assistance in resolving this and would like a refund for the unauthorized charge. Please address this matter as soon as possible.
I signed up for the Memrise app under the agreement of paying 70 francs annually, with monthly payments. However, I was surprised to see that 70 francs was charged to my card all at once. Despite using the app, I found it to be unhelpful and repetitive, offering the same content over and over again....
Hello, I recently selected what I believed was a 33₺ monthly payment option on Memrise, only to find that 399₺ was charged to my card. I urgently request a refund, as this was not the plan I intended to purchase. I can’t access any clear information on my subscription or card details to confirm if ...
I purchased an annual subscription to the language learning app Memrise, but the experience has been frustrating. While using the app, it suddenly crashed, and when I logged back in, my subscription appeared to have ended prematurely. Despite paying for a full year, I no longer have access to the pr...
While using the free version of Memrise, the app automatically charged the card saved on my phone without my consent. I quickly requested a refund through Apple, and I received confirmation that the refund was approved, followed by an email stating the amount was refunded. However, it has now been t...
While searching for educational English programs, I came across Memrise. Upon logging in, I received an offer for a 1-month Pro subscription at $22. However, as soon as I proceeded, ₺782 was instantly deducted from my account. I exited immediately, but the cancellation didn’t process, and now my sub...
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