While searching for educational English programs, I came across Memrise. Upon logging in, I received an offer for a 1-month Pro subscription at $22. However, as soon as I proceeded, ₺782 was instantly deducted from my account. I exited immediately, but the cancellation didn’t process, and now my subscription doesn’t even appear as active.
Currently, the app lists the 1-month fee as ₺600, yet I’m unable to access any Pro features, nor have I received a refund for the amount charged. The only customer service option is an ineffective bot, which hasn’t resolved my issue. Memrise, please address this problem urgently by either restoring my subscription access or issuing a full refund.
I purchased an annual subscription to the language learning app Memrise, but the experience has been frustrating. While using the app, it suddenly crashed, and when I logged back in, my subscription appeared to have ended prematurely. Despite paying for a full year, I no longer have access to the pr...
Hello, I recently selected what I believed was a 33₺ monthly payment option on Memrise, only to find that 399₺ was charged to my card. I urgently request a refund, as this was not the plan I intended to purchase. I can’t access any clear information on my subscription or card details to confirm if ...
I downloaded the 10 Minute English app specifically to try the 1-week free trial they offered. A few days into the trial—well before it ended—I canceled the subscription because I wasn’t satisfied with the app. Even though I followed the cancellation steps on time, the app still activated a 2-month ...
I downloaded the 10 Minute English app to try their 1-week free trial. I expected to receive a reminder or notification before any charge, but instead, once the trial ended, they automatically enrolled me in a 1-year subscription without asking for confirmation. To make things worse, they charged my...
I signed up for the Memrise app under the agreement of paying 70 francs annually, with monthly payments. However, I was surprised to see that 70 francs was charged to my card all at once. Despite using the app, I found it to be unhelpful and repetitive, offering the same content over and over again....
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